Changes to our IT System

In September 2019 we are changing our clinical computer system. This will mean that some of our services will be affected for a short time during this changeover.

 

Routine Appointment Bookings

Because of the change in system patients will not be able to book any routine (non-urgent) appointments after the 20th of September 2019. From Tuesday the 24th September routine appointments will be able to be booked again on the new system. If you require a routine appointment please phone us after this date to make your booking. This affects all types of routine appointments with GPs, nurses, HCA etc.   Any urgent matters will still be dealt with as usual throughout September. Please phone us and select option 1 for Urgent Appointments.

 

Online services

Patients that use the Patient Access website to book appointments, cancel appointments, request their prescriptions and view their medical records will need to re-register to continue to be able to access services online.  Further details are available here:

Changes to accessing online Services – Patient Information

 

Please keep checking our website for further information.

 

We apologise for any inconvenience the changeover may cause. We will try to keep the disruption to a minimum. Your patience is appreciated.

Please speak to a member of staff if you have any concerns about this change.

Patients can click here to contact us online