Pilsley Consultation

Pilsley Surgery Closure Update 03.07.20

When Derby and Derbyshire CCG approved the closure of the Pilsley surgery from the 1st April 2021 they asked the practice to undertake a number of projects to support the patients of Pilsley in accessing care in the future, particularly the most vulnerable patients in the Pilsley Community. The practice are providing quarterly updates to the Primary Care Co-Commissioning Committee that detail the work that is being done in these areas. A copy of the first report for the CCGs July meeting can be found here.

Closure of Pilsley Surgery

Update 26th February 2020

In March 2019 Staffa Health applied to NHS Hardwick Clinical Commissioning Group Primary Care Co-commissioning Committee to close our Pilsley branch surgery.

By concentrating staff and resources at our other surgeries in Tibshelf, Stonebroom and Holmewood, we plan to be able to continue offering high quality care to look after the health of all our patients, now and in the future.

It was not a proposal we took lightly. We gave it thoughtful consideration, exploring all options available to us.

The committee agreed the branch closure ‘in principle’, subject to patient, staff and stakeholder engagement taking place. We gave local people the opportunity to talk to us about this during a 60-day consultation, ending in August 2019. A report on this was produced and is available HERE.

We’ve listened to all consultation feedback and after further very careful consideration we decided to continue our application to close the Pilsley Surgery.

Final approval was given at NHS Derby and Derbyshire Clinical Commissioning Group’s Primary Care Commissioning Committee (PCCC) on the 26th February 2020. The committee has delegated powers to make final decisions relating to primary (GP) care, in collaboration with NHS England.

The practice will therefore be closing the Pilsley surgery on the 31st March 2021.

From 1st April 2020 opening hours at Pilsley Surgery will be reduced to one and a half days per week. The new opening hours will be confirmed in due course and will be in place for a one-year period.

This one-year timeframe allows us to implement some service changes to mitigate some of the impacts of the closure on our patients.

We’ve listened to concerns raised in the consultation and want to do everything we can to provide support, minimise disruption and maintain the quality of our services for our Pilsley patients. These service changes will include more telephone appointments, improved car parking, the implementation of online consultations, a review of appointment timings, streamlining of routine reviews for patients with long term conditions and medication reviews and additional clinical rooms.

Staff currently providing care at Pilsley surgery will work from our other sites. All patients will remain registered with Staffa Health and don’t need to take any action.

We’ll make every effort to continue to provide all our patients with high quality, accessible services in a sustainable way for our practice.

We’d like to reassure you that:

  • excellent patient care remains our priority
  • we will not be reducing our clinical staffing
  • we will continually monitor this closure process so we can put supportive solutions in place wherever we can.

If you are a Pilsley patient and want to talk to us about your needs and access to services at our other locations please talk to us. You can call 01773 309050 or email [email protected]

Update on the proposal to close the Pilsley Surgery, Thursday the 23rd January 2020

In March 2019 Staffa Health applied to NHS Hardwick Clinical Commissioning Group Primary Care Co-commissioning Committee to close our Pilsley branch surgery.

It was not a proposal we took lightly. We gave it thoughtful consideration, exploring options available to us.

The committee agreed the branch closure ‘in principle’, subject to patient, staff and stakeholder engagement taking place. We gave local people the opportunity to talk to us about this during a 60-day consultation, ending August 2019.

We’ve listened to all consultation feedback and after further very careful consideration we decided to continue our application to close the Pilsley Surgery.

The Practice will be seeking agreement from the Derby and Derbyshire Primary Care Co-Commissioning Committee to close Pilsley Surgery from April 2021. Until this time we propose to keep the surgery open 3 sessions (mornings or afternoons) per week. This timeframe would allow us to implement some service changes to minimise disruption.

We’ve listened to concerns raised in the consultation and would want to do everything we could to provide support, minimise disruption and maintain the quality of our services for our Pilsley patients. The service changes we are proposing would include more telephone appointments, the implementation of online appointments, a review of appointment timings and streamlining of routine reviews for patients with long term conditions. We are also seeking to improve car parking arrangements at Tibshelf.

Staff currently providing care at Pilsley would work from our other sites. All patients would remain registered with Staffa Health.

We intend to make every effort to continue to provide all our patients with high quality, accessible services in a sustainable way for our practice.

We‘d like to reassure you that:

  • excellent patient care remains our priority
  • we would not be reducing our clinical staffing
  • we would continually monitor the closure process so we could put supportive solutions in place wherever we can.

The decision on the proposal will be made by the Primary Care Co-Commissioning Committee of NHS Derby and Derbyshire Clinical Commissioning Group on the 26th February 2020.

A full copy of the report on the Public Consultation on the proposal can be found HERE.

Update on the proposal to close the Pilsley Surgery, Wednesday the 22nd January 2020

NHS Derby and Derbyshire Clinical Commissioning Group’s Primary Care Commissioning Committee met on the 22nd January 2020 and have deferred the decision on this proposal until the next meeting of the committee on Wednesday 26th February 2020.

A summary of what the practice is proposing can be found HERE.

We will continue to keep patients and stakeholders updated on this page

Update on the proposal to close the Pilsley Surgery, Friday the 17th January 2020

The evaluation report on the proposal to close the Pilsley surgery has been completed. A copy of the report can be found HERE.

NHS Derby and Derbyshire Clinical Commissioning Group’s Primary Care Commissioning Committee will make a decision on this proposal on Wednesday 22 January 2020.

We will continue to keep patients and stakeholders updated on this page.

Pilsley Surgery Consultation Update, Friday the 22nd November 2019

We are continuing to analyse and summarise the feedback received to the consultation. We anticipate that we will be presenting the report to the Clinical Commissioning group in January 2020, following the general election purdah period. Further updates will follow here.

Pilsley Surgery Consultation Update, Tuesday 8th October 2019

We really do thank everyone who has provided feedback and personal impact information on this very difficult major decision.

The Practice has been exploring different options to address the increasing difficulty in maintaining our services at all four current sites for some three years now and we have dismissed all but this one option which is now believed to be the least-worst for our Practice and patients as a whole.

We have been consolidating and organising the many responses received and will now be carefully considering the information provided in detail, to fully understand the views of and potential impact on our patients. We will reconsider previously dismissed options alongside this information to re-judge whether this is the correct way to proceed and will also explore any new ideas arising from the feedback as a possible new alternative.

We will be taking as much time as we need to understand and debate the feedback and then discuss the results of our deliberations with our staff and the Patient Participation Group (PPG). We hope to have reached a definite conclusion by the end of the year and will update our website with progress during this process, as appropriate.

Ruth Cater – Practice Manager on behalf of the Partners and management, Staffa Health.

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Monday 26th August 2019

The consultation on the future of Pilsley Surgery had now closed.

Thank you to all of our patients and stakeholders who have taken time to provide us with their feedback.

We will now be taking some time to review all of the feedback we have received before any decisions are taken. Updates will be given here, on our website.

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Monday 24th June 2019

 

Staffa Health have had to make the difficult decision to commence a Consultation with our patients and stakeholders to propose to permanently close Pilsley surgery.

 

Background

Staffa Health provides a high degree of choice to our patients in terms of appointment type, location, time of day, day of the week and the ability to book ahead and on the day.

Operating in this way over our four sites and providing effective GP cover is challenging. For some time the Practice has been experiencing increasing difficulty in sustaining clinical GP cover over four sites.   In common with other Practices across the country we have experienced a reduction in the number of GPs working for the Practice and we have not been able to recruit to our vacant GP posts.

As a Practice we are primarily concerned with the well-being of our patients and we now believe that bringing services together on fewer sites is the only way that we will be able to continue to deliver high quality care to our patients.

Why is the Change Being Proposed?

The proposal is almost entirely due to the decrease in the number of GPs we have working in the Practice, as we are unable to continue to cover four sites with the GP staff available. We also believe however, that operating clinical services on fewer sites will allow us to redesign aspects of our service overall. This will allow the Practice to remain sustainable in the longer term and to continue to provide a quality service into the future.

We understand the service is highly valued by local residents, and has been a feature of the village for many years, however we consider the reasons for the proposed closure are compelling. We believe that by reducing the number of surgeries we provide clinical services from we will be able to continue to offer an efficient and sustainable GP service that retains the standard of quality our patients have come to expect from us.

Patients that utilise Pilsley surgery will receive a letter after the 24th June giving them more information on the proposal and inviting them to take part in the Consultation by completing a Questionnaire.

The letter to patients that explains the proposal is available here: Pilsley Surgery Patient Consultation – Letter to Patients

A fact sheet containing further information and frequently asked questions is available here: Pilsley Surgery Patient Consultation – FAQs

 

How You Can Have Your Say

The formal Consultation with patients and stakeholders potentially affected by the proposal will begin on the 24th June 2019. The Consultation will take place over 60 days and will end at the close of business on the 23rd August 2019.

The purpose of the Consultation is to understand and consider the views of our patients and stakeholders on the proposal and understand more fully what the impacts of the change may be. We will welcome all your views.

We are inviting patients and stakeholders to share their views by completing a Questionnaire.

The Questionnaire is available online HERE.

Consultation documents and paper copies of the Questionnaire are available in all our surgeries or can be requested by post for those unable to obtain one otherwise.

If you need this information in another format or language, or if you would like help completing the Consultation Questionnaire please call 01773 309030.

We will also be holding drop-in information sessions at the Pilsley Surgery for people to drop in and ask any further questions.

The drop-in sessions will be held on:

Wednesday 10th July – 3.00pm to 7.00pm – Pilsley Surgery

Monday 29th July – 8.30am to 10.30am – Pilsley Surgery

Tuesday 30th July – 1.00pm to 3.00pm – Pilsley Surgery

There will be a senior member of the Staffa Health Practice team available to answer your questions at every session.

You can email your views to: [email protected]

Or you can write to us at:

The Practice Manager

Staffa Health

3 Waverly Street

Tibshelf

Derbyshire

DE55 5PS

Please get involved in the Consultation in any of the ways described above, your views are important.

Update on the proposal to close the Pilsley Surgery, Friday the 22nd January 2020

NHS Derby and Derbyshire Clinical Commissioning Group’s Primary Care Commissioning Committee met on the 22nd January 2020 and have deferred the decision on this proposal until the next meeting of the committee on Wednesday 26th February 2020.

A summary of what the practice is proposing can be found HERE.

We will continue to keep patients and stakeholders updated on this page

Update on the proposal to close the Pilsley Surgery, Friday the 17th January 2020

The evaluation report on the proposal to close the Pilsley surgery has been completed. A copy of the report can be found HERE.

NHS Derby and Derbyshire Clinical Commissioning Group’s Primary Care Commissioning Committee will make a decision on this proposal on Wednesday 22 January 2020.

We will continue to keep patients and stakeholders updated on this page.

Pilsley Surgery Consultation Update, Friday the 22nd November 2019

We are continuing to analyse and summarise the feedback received to the consultation. We anticipate that we will be presenting the report to the Clinical Commissioning group in January 2020, following the general election purdah period. Further updates will follow here.

Pilsley Surgery Consultation Update, Tuesday 8th October 2019

We really do thank everyone who has provided feedback and personal impact information on this very difficult major decision.

The Practice has been exploring different options to address the increasing difficulty in maintaining our services at all four current sites for some three years now and we have dismissed all but this one option which is now believed to be the least-worst for our Practice and patients as a whole.

We have been consolidating and organising the many responses received and will now be carefully considering the information provided in detail, to fully understand the views of and potential impact on our patients. We will reconsider previously dismissed options alongside this information to re-judge whether this is the correct way to proceed and will also explore any new ideas arising from the feedback as a possible new alternative.

We will be taking as much time as we need to understand and debate the feedback and then discuss the results of our deliberations with our staff and the Patient Participation Group (PPG). We hope to have reached a definite conclusion by the end of the year and will update our website with progress during this process, as appropriate.

Ruth Cater – Practice Manager on behalf of the Partners and management, Staffa Health.

—————————————————————————————————————————

Monday 26th August 2019

The consultation on the future of Pilsley Surgery had now closed.

Thank you to all of our patients and stakeholders who have taken time to provide us with their feedback.

We will now be taking some time to review all of the feedback we have received before any decisions are taken. Updates will be given here, on our website.

—————————————————————————————————————————

Monday 24th June 2019

 

Staffa Health have had to make the difficult decision to commence a Consultation with our patients and stakeholders to propose to permanently close Pilsley surgery.

 

Background

Staffa Health provides a high degree of choice to our patients in terms of appointment type, location, time of day, day of the week and the ability to book ahead and on the day.

Operating in this way over our four sites and providing effective GP cover is challenging. For some time the Practice has been experiencing increasing difficulty in sustaining clinical GP cover over four sites.   In common with other Practices across the country we have experienced a reduction in the number of GPs working for the Practice and we have not been able to recruit to our vacant GP posts.

As a Practice we are primarily concerned with the well-being of our patients and we now believe that bringing services together on fewer sites is the only way that we will be able to continue to deliver high quality care to our patients.

Why is the Change Being Proposed?

The proposal is almost entirely due to the decrease in the number of GPs we have working in the Practice, as we are unable to continue to cover four sites with the GP staff available. We also believe however, that operating clinical services on fewer sites will allow us to redesign aspects of our service overall. This will allow the Practice to remain sustainable in the longer term and to continue to provide a quality service into the future.

We understand the service is highly valued by local residents, and has been a feature of the village for many years, however we consider the reasons for the proposed closure are compelling. We believe that by reducing the number of surgeries we provide clinical services from we will be able to continue to offer an efficient and sustainable GP service that retains the standard of quality our patients have come to expect from us.

Patients that utilise Pilsley surgery will receive a letter after the 24th June giving them more information on the proposal and inviting them to take part in the Consultation by completing a Questionnaire.

The letter to patients that explains the proposal is available here: Pilsley Surgery Patient Consultation – Letter to Patients

A fact sheet containing further information and frequently asked questions is available here: Pilsley Surgery Patient Consultation – FAQs

 

How You Can Have Your Say

The formal Consultation with patients and stakeholders potentially affected by the proposal will begin on the 24th June 2019. The Consultation will take place over 60 days and will end at the close of business on the 23rd August 2019.

The purpose of the Consultation is to understand and consider the views of our patients and stakeholders on the proposal and understand more fully what the impacts of the change may be. We will welcome all your views.

We are inviting patients and stakeholders to share their views by completing a Questionnaire.

The Questionnaire is available online HERE.

Consultation documents and paper copies of the Questionnaire are available in all our surgeries or can be requested by post for those unable to obtain one otherwise.

If you need this information in another format or language, or if you would like help completing the Consultation Questionnaire please call 01773 309030.

We will also be holding drop-in information sessions at the Pilsley Surgery for people to drop in and ask any further questions.

The drop-in sessions will be held on:

Wednesday 10th July – 3.00pm to 7.00pm – Pilsley Surgery

Monday 29th July – 8.30am to 10.30am – Pilsley Surgery

Tuesday 30th July – 1.00pm to 3.00pm – Pilsley Surgery

There will be a senior member of the Staffa Health Practice team available to answer your questions at every session.

You can email your views to: [email protected]

Or you can write to us at:

The Practice Manager

Staffa Health

3 Waverly Street

Tibshelf

Derbyshire

DE55 5PS

Please get involved in the Consultation in any of the ways described above, your views are important.