Accessing your Medical Records

GP records include information about your medicine, allergies, vaccinations, previous illnesses and test results, hospital discharge summaries, appointment letters and referral letters.

Online Access

You can register to view your electronic medical record as well as book appointments and manage your prescriptions online. Please go to our Online Access page for the forms and further information on this system.

Subject Access Requests

The General Data Protection Regulations give you the statutory right of access to any information, manual (paper) or computerised.  

You do not have to give a reason for applying for access to your General Practice records. f you do not need access to your entire records, it would be helpful if you would inform us of the periods and parts of your health records that you require, along with details which you may feel have relevance (e.g. Clinic type, location, dates)

Requests for access to Medical Records should be made to the practice in writing where possible. The Practice will deal with your request as quickly as possible. The information should be available to you within 28 days of receipt of your accurately completed form and confirmation of consent. Under certain circumstances, this period can be extended to 3 months but we will keep you informed of the progress of your request during this extended period.

We will not make a charge for the first request for access to your medical records. We may, however, charge for subsequent requests and if we deem that the volume of information requested is excessive. You have the right to simply view your records (i.e. not receive a copy in a permanent form).

Your Summary Care Record

If you’re registered with a GP surgery, you’ll have a Summary Care Record unless you’ve chosen not to have one. It contains basic information including your allergies, medicines and any reactions you’ve had to medicine in the past.

During the coronavirus outbreak, you will also have extra information added to your record. This includes significant medical history (past and present), reasons for medicines, care plan information and vaccinations.

You cannot get your Summary Care Record online. If you’d like to see it, speak to your GP.

Accessing someone else’s records

Health and care records are confidential so you can only access someone else’s records if you’re authorised to do so.

Read more information about accessing someone else’s records.

Getting your records changed

If you think your health record is incorrect, you should let your GP or other health professional know and they will help you to update it.

Patients can click here to contact us online