Contact us by e-mail for all sites by emailing: [email protected]
3 Waverley Street
Telephone: 01773 309030
Monday, Tuesday, Wednesday & Friday 8.00am – 6.30pm
Thursday 8.00am – 8.00pm*
Saturday 7.30am – 10.30pm*
* Thursday evening and Saturday morning extended hours are for pre-booked routine appointments only
189 Birkinstyle Lane
Telephone: 01773 309040
Monday to Thursday 8.00am – 6.00pm
Friday 8.00am – 1.00pm
Telephone: 01773 309050
Monday & Thursday 8.30am – 12.30pm & 2.00pm – 6.00pm
Tuesday, Wednesday and Friday 8.30am – 12.30pm
19a Heath Road
Telephone: 01246 389180
Monday, Wednesday & Thursday 8.30am – 6.00pm
Tuesday & Friday 8.30am – 1.00pm
Help when your normal surgery is closed
Always try to ring your surgery as early as you can. If you ring early in the morning we will be able to respond to you before the surgery closes.
If the surgery has already closed telephone the normal surgery number and your call will be answered by a member of our team at another site. They will be able to advise you.
If you need an appointment this can be arranged at an alternative surgery, or a telephone consultation can be arranged.
If you are housebound and need a home visit this will also be arranged for you.
Out of Hours Services
If you call the surgery out of hours you will be advised to ring freephone 111 for advice on any health problems. This service provides medical care out of normal surgery hours. You may be given advice by a doctor or nurse over the telephone; you may be asked to attend an emergency care centre to be seen by a doctor. If the medical condition warrants it, a doctor may visit you at home or decide to send an ambulance to take you to a hospital. Please note that this is an emergency service and should not be used for routine matters.
If you need general healthcare advice at any time of the day or night, you can contact the NHS 111 service, which is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask the caller questions to assess their symptoms, then give the healthcare advice needed or direct straightaway to the local service that can help best. The NHS 111 service should be used if patients urgently need medical help or advice but it’s not a life-threatening situation, for critical emergencies ring 999.